QUALITY MANAGEMENT SYSTEM - ISO9001:2000

 

   Welcome to www.taskenforcement.co.uk

Task Enforcement is a professional civil enforcement agency which offers an unprecedented co-ordinated approach to delivering a world class service. With a wealth of experience, quality management and customer service systems underpinned by ISO 9001/2000 accreditation and Investors in People ‘Champion’ status we guarantee service levels and results.

TASK are the first Enforcement Agency to publish a ‘Customer’s Charter’ – both for clients and defendants – setting out the industry-leading standards we pledge to operate within and include;

  • All of our Enforcement Officers are Certificated.
  • All clients’ money is deposited directly in their respective bank accounts.
  • All revenue received is guaranteed.
  • All queries and complaints are responded to within 48 hours

TASK has introduced new methods of service delivery which are based on an intelligence led approach and the utilisation of technologies such as Automated Number Plate Recognition (ANPR) installed in a fleet of 45 vehicles providing a unique national coverage including Scotland and Northern Ireland. With a fully staffed Contact Centre, and 24/7 IVR and Web access, TASK are able to guarantee that our customer service provision is world class with no unanswered calls.

Our transparent fee structure, detailed performance monitoring, a Customer Charter, and dedicated account management we provide market leading collection rates ensuring that you minimise your exposure to bad debt.

All of our enforcement activities are monitored and audited by an independent Risk Management Team. Our dedication to quality service standards, compliance and transparency is evidenced by the appointment at Board Level of a Risk Management Director.

I am confident we can provide you with a level of service and results which differentiate us from your current providers.

Henry Birks
Operations Director.


   If you consider that your service could benefit from the professional and innovative approach provided by Task Enforcement then please click here:

Task Enforcement Limited. Registered in England and Wales No. 05758880, Registered Office: Fourth Floor, Westgate House, Westgate, Ealing, W5 1YY